SCOPE AND PURPOSE

This policy is applicable to the Processing of customers' Personal Data at all companies included in the OLA Group ("OLA", “our”, “us” or "we"). The purpose of this policy is to provide our current, former and potential customers (jointly referred to as "customers" or "you") with a general understanding of:

The circumstances under which we collect and process your Personal Data
The types of Personal Data we collect
The reasons for collecting your Personal Data
How we handle your Personal Data
Distribution of responsibility for the Processing of Personal Data between various legal entities at OLA, and
Contact details for us so you can receive information about and claim your rights in relation to our processing of your Personal Data.

This policy is updated continuously to reflect the measures taken by us in relation to your Personal Data.

DEFINITIONS

The following definitions are used in this policy:

Anonymous data or anonymized data - This is the category of data which is not identifiable to a natural person. Even if coupled with other information, identification of such natural person is not possible.
Automated decision making- Automated decision making is the process of making a decision by automated means through algorithms without any human involvement. These decisions can be based on factual data, digitally created profiles or through data inferred.
Consent - Any freely given, informed and unambiguous statement which maybe given by a clear affirmative action maybe referred to as consent.
Cookies - cookie is a small piece of data given to a web browser by a web server. The browser stores the data in a text file so it can be sent back to the server each time the browser requests a page from the server. Cookies have the capacity to store some of your personal data. For more details on what cookies we use and what personal data we store through the use of cookies you may refer to our cookie policy here
Data Fiduciary- Any natural or legal person that alone or jointly with others, determines the purposes and means of the processing of personal data. For the purposes of this privacy policy Ola Electric Mobility Pvt. Ltd. is the data fiduciary of data.
Data Processor - The natural or legal person who processes personal data of data principals on behalf of the data fiduciary.
Data Principal- is the natural person who interacts with us and whose personal data we collect in accordance with the provisions of this privacy policy.
Erasure or Deletion - the irretrievable obliteration or destruction of your saved personal data stored with us, such that your reidentification through this data becomes impossible.
HMI or Human Machine Interface- It is a user interface or dashboard that connects a person to a machine, system, or device. We integrate HMI in our Scooters and this acts as a point of interaction between you and the scooter.
Personal Data - This refers to any information identified or identifiable to a natural person (‘data principal’). This refers to any direct or indirect identification of natural person. This also includes any inference drawn from such data about the data principal.
Processing- It means any operation or set of operations, performed on personal data or sets of personal data, including but not limited to processing by automated means. This may include collection, recording, structuring, alteration, adaptation, organization, use, disclosure, dissemination, alignment or combination and analysis of your personal data. Anonymization of data is also a form of processing.
Pseudonymization - A processing technique where the processed data is not identifiable to a natural person unless coupled with some other information. This data is kept separately with technical and security standards since this data may be converted personal data.
Third Party - ‘third party’ means a natural or legal person, public authority, agency or body other than the data principal, data fiduciary, processor and persons who, under the direct authority of the data fiduciary or processor, are authorized to process personal data;

DETAILS OF THE DATA FIDUCIARY/JOINT DATA FIDUCIARY

Ola Electric Technologies Private Ltd. and its subsidiaries and affiliates (the ‘Company’, ‘we’ or ‘us’) having its registered office at Regent Insignia, #414, 3rd Floor 4th Block, 17th Main, 100 Feet Road Koramangala Bangalore KA 560034 is the data data fiduciary under this Privacy Policy. The company is engaged in manufacture, after-sale service, lease and rental of electric vehicles, providing charging solutions, Electronic Vehicle (‘EV’) batteries and allowing commercial infrastructure for EV’s to operate at a scale. The company has presence in foreign countries as well.